01 - Frequently asked questions

Thanks to our efficient 3D printing technology, we can produce quickly and according to demand. This allows us to offer high quality products at low prices.

We offer a legal warranty of 2 years on all our products.

We ship our products with DPD or FedEx. Shipping to Germany usually takes 2-4 days and costs between 7,99€ and 8,49€. For more detailed information and shipping costs to other countries, we recommend our shipping calculator.

We accept prepayment, PayPal, credit card, Klarna and Giropay.

All our customer reviews are collected on ShopVote and can be viewed there.

On our home page we offer a tool where you can enter your monitor model. This tool will show you the appropriate adapter for your model. If your monitor is not in the list, please contact us by email at info@vesa-adapter.com.

We offer our adapters in 12 different colors, including a glow-in-the-dark plastic. All colors except black (standard) have an additional charge, and shipping may take about 7 days longer as these products are made to order.

Our products do not require any special care. However, safety instructions should be followed to ensure the longevity of the product.

The plastic we use is recycled from industrial waste. We combine our commitment to quality with environmental awareness to produce sustainable products.

3IDEE was founded in 2022 from a simple idea in a basement. Originally, we only wanted to develop an adapter for our own needs. However, we quickly realized the potential and the gap in the market for such products. This led to the foundation of 3IDEE and the decision to approach things professionally.

Since our founding, we have steadily expanded and developed. Our experience and know-how are growing with each passing day. By combining 3D printing with other metalworking processes, we have been able to develop and launch a wider range of products with higher technical requirements. Today, we are known and appreciated not only in Germany, but throughout Europe. We have moved into a new production facility, further expanded our team, and established a Europe-wide shipping network and customer service.

Our market research on a European level allows us to offer country-specific products. Our ultimate goal? "We want to become the largest VESA adapter manufacturer in the world." This guiding principle drives us every day. We are aware that we can only achieve this ambitious goal by constantly evolving and getting the most out of our products - be it in terms of quality, production speed or our ability to adapt to a rapidly changing market. Currently, we are planning to sell our products worldwide and to expand further.

Yes, on request we can develop replacements for existing (original) products or completely new products. For business customers, we also offer customized 3D solutions in small and large series as well as prototypes.

3idee stands not only for high quality products, but also for the passion in 3D printing. We want to introduce people to the benefits of this innovative manufacturing method. For this reason, we allow customers who suggest us to develop new VESA adapters and products to provide free prototypes. We are proud to receive suggestions and improvements from our community, and we also reward them with a gift when proposed products are ready for production.

The provision of free prototypes is evaluated by our Research&Delevopment department, as the case may be. After a final internal review, we will inform you about the status and further progress of your prototype.

With pleasure. On request, we can personalize products for you with names, logos and specific colors. Please understand that the production of personalized products requires additional costs, as we first design and then customize your individual product and produce it exclusively for you.

Your customized product will be shipped all over Europe, directly from the custom department of our production facility.