If there is no label on your product, feel free to send us an email with a photo of your order and we will be happy to help.
Each of our products is marked with a 3idee product label. Since a 3idee product may be compatible with different products from other manufacturers, we only have one label per product.
Here you can find the product label:
Depending on the product and product category, the position of the label will of course vary. Just look at all pages or search the knowledge base for compatible products. (Example: hp24f)