3idee

Knowledge Base

Write us a message

You can contact us at any time on our contact page. Whether you have questions about our products or services or want to give us feedback, we’re here for you. Our team consists of experienced experts who will be happy to help you.

You can reach us by email, phone or via our contact form. We will try to respond to your request within 24 hours. We are looking forward to your message and are at your disposal.

Contact us now and let us know how we can help you.

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Are you looking for direct answers?

Visit our FAQ and find an answer to your problem. Here you will find information on shipping, packaging and our development.

Your VESA adapter is not included?

You are welcome to send us the name of your monitor. We check whether this is in our development. If we do not yet have the VESA adapter for your monitor in our development, we will be happy to make you a free prototype.

Can't find your user manual?

Visit our product labeling help page (link). Here we show you where you can find them. If you still can’t find them, just send us a photo of your product. We are happy to help you.